FAQ

Tips and Tricks
Key things to note ·  You should ONLY use the Google Chrome browser to access Lifetrack. Other browsers do not have full HTML 5 support yet. ·  You mus...
Wed, 20 Jun, 2018 at 2:03 PM
Image not downloading
1. Check the Quota details (at the bottom of the page) and make sure that there is sufficient storage. If not on the view, click on Header Control and tick ...
Wed, 4 Jul, 2018 at 11:04 AM
Reports are in FINAL in LifeSys but they wont show in HIS/EMR
Lifesys has a feature that allows facilities to send ORU back to the HIS/EMR/CIS.  For facilities who integrate LifeSys with HIS/EMR/CIS, and whose final r...
Fri, 28 Dec, 2018 at 1:40 PM
Report Page wont launched from the Viewer
[USER Experience]- Users opened the study in the viewer and cant open the report page Background: Google Chrome version 72.0.3626.109 updated the behav...
Thu, 21 Feb, 2019 at 11:10 AM
Something's not right
DO THIS FIRST 1. Check and make sure that your Google Chrome browser is updated to the latest version. https://support.google.com/chrome/answer/95414?h...
Mon, 30 Jan, 2023 at 8:15 AM
When Report page is launched, it won't go on top of the Windows (stays in the background)
[USER Experience] When user opened the report page, before it usually pop-up on top of the currently opened window. Recently, the behavior changed, and when...
Thu, 21 Feb, 2019 at 11:18 AM
How to Change your TimeZone Filters
By default, the timestamps in LifeSys are in UTC timezone, except for the Study date which is the time set on the modality.  Changing the timezone filte...
Fri, 15 Mar, 2019 at 9:43 AM
How can we fix incorrect study date?
The Study date is a DICOM field that is set on the Imaging device and is not a LifeSys editable field. It is part of the medical record and cannot and shoul...
Tue, 19 Mar, 2019 at 10:44 AM
Chrome snaps when loading studies
If you get snap errors on Google Chrome frequently, it can mean that you may not have enough RAM on your system and Chrome will limit your RAM even more.  ...
Mon, 28 Oct, 2019 at 9:13 AM
Adding a field freezes the worklist?
When you're adding a field on the worklist and it stuck and wont allow you to move anything, check with your PACS Administrator if the following are add...
Mon, 28 Oct, 2019 at 4:55 PM